Jacaranda Carpets

Regular care:

Vacuum regularly with a cylinder type vaccum cleaner. 

For an overall clean:

We recommend 'dry extraction' rather than 'wet clean' methods and this is particularly important for viscose products.

Dealing with spillages or potential stains:

Blot dry quickly with soft paper, rubbing can damage pile. For wool carpets only, add a small quantity of clean, cold water and dab dry. Do not wet viscose products. For stubborn stains consult a carpet cleaning specialist. 

Cleaning products:

Before using any chemical, please test first on a small/hidden area of carpet as some treatments are more aggressive than others. For information on safe cleaning products or companies, first consult your distributor or retailer, or visit www.woolsafe.org

Stain protection treatments:

Jacaranda does not recommend the application of stain inhibiting treatments to their carpets. Apart from leading to a false sense of security, the shedding normal to new wool carpets may reduce the effectiveness of such treatments in heavy traffic areas. These areas then change colour faster than lighter traffic areas where the 'protection' remains.

Shedding:

All pure wool cut-pile carpets will shed fibres when new, from where the wool has been cut to create the pile. This shedding is normal. It can be removed with a vacuum cleaner. It will soon cease and will not affect the appearance or durability of the carpet.

Caring for leather:

Jacaranda's 'hair-on' leather rugs should be cleaned regularly with a soft brush. The 'hair-free' leather rugs should be vacuumed regularly and any minor scratches removed by the application of leather moisturiser.